Fly on the E-Commerce Cyberwall

Office day
Today was my day in my client's office, so that occupied most of the day. I was surprised at just how out of the loop I've gotten there. Mark was out for much of the day and I ended up answering phones. I ended up using the wrong chart to give a quote on one custom request and was unsure of pricing on a custom finish request from a distributor.

Decisions are being made there that I'm not aware of, leaving me unprepared when I come in. It feels strange, but needs to happen. I really got too emotionally wrapped up in Mark's business, almost as if it was my own. Getting a little distance from the everyday workings of it are necessary for me in building my own business and should give me better perspective to make marketing recommendations for him.

Back home, I did some traffic analysis and some quick checks on how the latest big Google update affected my client. Looks like some slight slippage, but I'll gauge that better when I can look at some ranking reports. The current Father's Day promotion is boosting conversion rates even as traffic has slumped slightly from the slippage.

Speaking of slippage, I think I'm running out of gas for the night, so I'll bid you a good night.
Jeff